Geek Squad .. SUCKS!An undercover operation in which folks from this news channel, simply took out the IDE cable and guess what the Geek Squads tell them, ITS A POWER SUPPLE ISSUE. Way to go Geeks! Even compusa/circuit city correctly diagnosed the issue. whew!
This not only showed Geek Squad's incompetency (again) but also shows how news media is more interested in scaring you than actually helping you. It's good that the big chains got this bit of negative press on a local station but you should also applaud the store that did it for free - at least post their name and address and show an interview with the owner or clerk.
Mom and pop shops are usually run by people that are hobbyists first and business-folk second. Whenever someone at my company asks for personal computer help that I don't care to deal with I send them to a small shop in our town - one with Windows 3.1, Windows 95, Netscape Navigator and Word Perfect stickers are mostly-faded on the window. I know they'll be treated honestly and fairly. No charge just to examine a computer to add onto the actual repair.
It's sad how many people/companies are more interested in making the most money from a problem instead of trying to solve it fairly.
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2 comments:
Tony,
Thanks for the news. I got my new system from these Geek Squads who work inside Best Buy. Actually all of them are stupid including those guys in Fry's Electronics who didn't know th right power cabling of the motherboard and then judged the motherboard is broken. The policy of these companies for customer service is to hire anybody with at least A+ certification and most of those A+ people don't know any shxxxx.
Regards,
Alireza.
That was really geniuus! Now we know who to trust and not trust. Those geeks were just literally stashing a client's pocket! I wonder how would they react if you told themm that it was all a beautiful plot!
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